Our Working Standards

At Marshal Security Services, we follow strict operational standards to ensure discipline, reliability, and high-quality security services for every client:

☑️ Strict Recruitment & Verification:

All guards undergo identity verification, background checks, physical fitness evaluation, and document screening before joining our team.

☑️ Professional Training & Grooming:

Every security personnel receives training in:

• Basic security protocols

• Fire safety & emergency response

• Access control & visitor management

• Communication and reporting

• Customer handling & etiquette

☑️ Code of Conduct & Discipline:

We maintain zero tolerance for indiscipline. Our guards follow:

• Proper uniform and grooming

• Punctuality in reporting

• Respectful behaviour

• No-alcohol / no-smoking policy while on duty

☑️ Supervision & Field Monitoring:

Field officers conduct regular site visits, day & night inspections, and performance checks to ensure guards are working as per SOPs.

☑️ Attendance & Reporting System:

• We follow structured reporting, including:

• Daily attendance tracking

• Shift change briefings

• Incident reporting

• Supervisor feedback

☑️ Client-Centric Operations:

We assign guards based on the specific needs of each site. Our team remains available 24×7 for assistance, replacements, or emergencies.

☑️ Compliance & Legal Standards:

All operations follow applicable laws, safety norms, and labour compliance requirements. Guards are deployed with proper documentation and identity cards.

☑️ Continuous Improvement:

We regularly review client feedback, conduct refresher training, and upgrade skills to maintain high service standards.